At Valus.io, we are dedicated to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our platform, products, and services. By using Valus.io, you agree to the practices described in this policy.

We collect various types of information, including personal details such as your name, email address, phone number, and account credentials, which are securely encrypted. Non-personal information like device type, browser, and aggregated usage data may also be collected to improve user experiences. Additionally, cookies and other tracking technologies help us enhance navigation and interaction with our platform.

Your information is used to provide and customize our services, manage accounts, and facilitate secure transactions. We also use it to communicate important updates, conduct analytics, and ensure compliance with legal and regulatory requirements. Data shared with third-party providers, such as Azure or Google Analytics, is strictly for operational purposes, and these partners comply with GDPR and SOC-2 standards to ensure data security and confidentiality.

Valus.io does not sell your personal information. Your data may be shared with third-party providers for hosting, analytics, or payment processing, and with legal authorities if required to comply with applicable laws. In the event of a merger, acquisition, or sale, your information may be transferred as part of the business transaction.

We retain your information only for as long as it is necessary to fulfill the purposes outlined in this policy or to meet legal obligations. Personal data that is no longer required is securely deleted or anonymized. As a Valus.io user, you have the right to access, update, delete, or request a copy of your personal data. You may also withdraw consent for data processing and file a complaint with data protection authorities if necessary.

Cookies are used to enhance user experiences and can be managed through your browser settings. Disabling cookies may limit certain platform functionalities. Security is a top priority, and Valus.io employs advanced measures to protect your data. These include encryption for data in transit and at rest, access controls, regular vulnerability scans, and a robust incident response plan to address potential breaches.

For users accessing Valus.io from outside the UAE, your data may be transferred to and processed in secure data centers located in the UAE or other countries with comparable data protection laws.